Active TeleSource (ATI) was founded as an Oregon corporation in July 1997 by Goran Samojlovski and Gary L. Clark. ATI’s goal was to become a leader in the call center industry providing customer care and customer lifecycle management solutions to companies in a variety of industries.
InterActive Payment Solutions (IPS) was established as an Oregon corporation in 2007. Previous to 2007, electronic payment services and solutions were rendered by ATI. With the expansion of the transactional service offerings as well as the customer base it was determined that a separate entity would best serve our clients.
69% of customers said they were on hold for too long