Active TeleSource provides premier customer care services to a select
clientele who share our emphasis on quality, partnership, and collaboration.
We have built many long-term relationships based upon our ability to
consistently meet or exceed their Customer Satisfaction goals.
Our formula is simple and effective:
- • We listen to your needs
- • We build a custom solution to meet your goals
- • We train our agents on your platform with your specific objectives
- • We manage the process based upon your metrics
When you choose Active TeleSource to handle your valued customers, you are
making a commitment to increasing your competitive edge in Quality and
Our primary services include:
Peak Season Overflow »
Get superior results by shifting your Peak Season Overflow call volume to our Utility-trained agents.
Inbound Customer Care »
Our contact center supports clients in Banking, Finance, Utility (government and private), Insurance, and Healthcare.
Outbound/Customer Outreach »
Let our experienced agents conduct your outbound calling campaigns to existing customers.
InterActive Payment Solutions »
Learn how our secure, hosted IVR Phone & Web pay solution can benefit your organization.