Regulated Industries

Regulated Industries

We focus on the unique needs of utility, energy, healthcare, telecommunications, government and financial services and meet the high level of security standards required by these industries.

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Consistent

Consistent

More organizations see the benefit of engaging an industry focused customer service partner that flattens out employee shrinkage to meet the expected customer experience.

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Technology + People

Technology + People

Systems and processes that are designed to anticipate your needs and enhance your customer care programs and improve your customers experience and satisfaction.

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Flexible

Flexible

Partners seeking a flexible solution for overflow management that supports business continuity and mitigates employee staffing risks on your organization.

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Award-winning companies across the country choose Active TeleSource

as their partner for customer care. The Active TeleSource approach is customer focused and communications driven with industry-trained personnel and technology that is proven to enhance customer care programs.

Experience

Technology, people and proven systems.

How do we work?

Focus

Serving the needs of regulated industries.

What’s your industry?

Flexibility

Customized to meet your requirements.

What do you need?

Communication

Every conversation is focused to solve a need.

How can we help?