“The reduction in our delinquencies and the subsequent interrupts has more than paid for their services.”
“Active TeleSource has been an excellent customer service partner for us for the last 2 years. In technology, sales, service and in collecting payments, they are a tough [champion -- challenger] competitor for our other outsourcers and our internal group of agents. They are a true partner that strives for continuous excellence and improvement in all our initiatives.”
“Our relationship with The Active Group has been rewarding. They have provided innovative solutions to our customer account management challenges as well as being cost effective.”
“We have partnered with Active TeleSource for a number of years with excellent results. Their input and collaboration efforts have also proven valuable for special projects, and they always seem to be looking for ways to better serve their clients. It has been a successful business relationship and we look forward to working with them in the future.”
“Active's technical knowledge and ability to work with virtually any system, separates them from any other company that we have used for this service. They are good people who produce good results.”
“We have worked with Active TeleSource for four years with great results, and have chosen to renew our contract a second time. They are responsive and flexible enough that it’s like having our own call center in-house; without the big investment in technology and recruiting. If I had it all to do over, I would still go with Active TeleSource.”