You can rely on Active TeleSource agents to use a confident, caring approach when interacting with customers. Your business depends on our ability to speak courteously and knowledgeably on your products or company. We have the ability to work high-touch, critical calls from a work file distributed from your database or we can work from your outbound queue. Given our client-centric, customized solutions, we can implement Outbound campaigns within parameters that fit your needs.
Examples of our outbound programs:
A recent J.D. Power study shows less than one in six residential customers feel informed about what their utility’s Smart Grid efforts are.