Active TeleSource

Outbound

You can rely on Active TeleSource agents to use a confident, caring approach when interacting with customers. Your business depends on our ability to speak courteously and knowledgeably on your products or company. We have the ability to work high-touch, critical calls from a work file distributed from your database or we can work from your outbound queue. Given our client-centric, customized solutions, we can implement Outbound campaigns within parameters that fit your needs.

Examples of our outbound programs:

• Welcome Calls
• Upselling or New Product Introduction Calls
• Contract Renewals or Reminder Calls
• Pre-Service Interrupt & Retention Calls
• Early Stage Receivable Management

Download our Dedicated Agent Call Ahead Case Study (.PDF)