Interactive Payment Solutions
It is no longer enough to offer your customers one option on payments to their account. Given the dynamics at play with the economy and its effects on the population, there is no longer a single standard for making those payments. This is where InterActive Payment Solutions (a wholly-owned subsidiary of Active TeleSource, Inc.) and our PCI compliant solution can help.
- Add-on capability - We can add an IVR phone pay or Web pay solution to an existing feature by interfacing with your merchant banking and data exchange service.
- Bridging Payment Software with CRM Software - We can create the architecture for a Web and IVR phone interaction with your CRM software and your existing merchant platform.
- Creation of Payment Interaction architecture - We can build the entire infrastructure for your customer interactions including phone and Web payment options. In addition, we can provide the merchant banking piece if you do not have one.
- Branding and Convenience Fees - Both IVR Phone Pay and Web Pay solutions have the option to be branded for your company or outsourced as our third-party solution. In those instances, customer-paid convenience fees can be an option.
Factoid
A recent global survey found that $83 billion in revenue is lost in the United States each year due to poor customer service.
